KamiChat

Core Advantages

• Provide Customers with the Help They Need

  Communicate with website visitors and answer their inquiries. More than 80% of cases can be resolved on site with no need for further follow-up.

• Have a Clear Picture in Mind

  Get a clear gasp of the performance of customer service and get a full control over its status. Continuously improve the quality of service through the evaluation received at the end of each chat.

• Multi-Channel Chat

  Manage multiple channels of inquiries from the same panel with easy operations. Integrated with chat plugins from Messenger, WhatsApp, Instagram, Telegram, etc.

• Outperform traditional phone calls and emails with instant question asking & answers response.

  Say goodbye to long waits and give your customers a surprising experience with instant response.

• Solve Customer Problems & Improve Customer Satisfaction

  More efficient service: quick reply, internal knowledge base, message notification, thus improve 30% of work efficiency.

  Full range of data monitoring: real-time monitoring, comprehensive and detailed data reports, controlling 100% of the service process.

• Supports Multiple Customer Service

  Unified management to improve the efficiency of online customer service, grasp customer inquiries, and improve the conversion rate of business opportunities. Solve 40% of the consultation volume and reduce workload with the 24/7 intelligent customer service for your customers.