Communicate with website visitors and answer their inquiries. More than 80% of cases can be resolved on site with no need for further follow-up.
Get a clear gasp of the performance of customer service and get a full control over its status. Continuously improve the quality of service through the evaluation received at the end of each chat.
Manage multiple channels of inquiries from the same panel with easy operations. Integrated with chat plugins from Messenger, WhatsApp, Instagram, Telegram, etc.
Say goodbye to long waits and give your customers a surprising experience with instant response.
More efficient service: quick reply, internal knowledge base, message notification, thus improve 30% of work efficiency.
Full range of data monitoring: real-time monitoring, comprehensive and detailed data reports, controlling 100% of the service process.
Unified management to improve the efficiency of online customer service, grasp customer inquiries, and improve the conversion rate of business opportunities. Solve 40% of the consultation volume and reduce workload with the 24/7 intelligent customer service for your customers.